Encouraging Excellence, Nurturing Talent in Every Individual
Chair of Trustees:
King Edward VI Education Trust
A Charitable Company Limited by Gurantee registered in England and Wales (Company No: 09635329)
Effective communication in a fast moving and complex environment that deals with human emotions is crucial. We urge all parents to get in touch quickly and with the appropriate person to ensure a speedy resolution to any issue - no matter how trivial it may seem.
Please contact our reception team for all matters relating to forms, letters, timetables, timings, lost property, school shop and all other routine school administrative matters. For all issues relating to examination entries, resits, remarks and all other public exam queries including examination timetables then please contact our Exams Officer Lou Gaunt.
For SLG queries please click here
For all Year 7 to 10 admissions enquiries, visits, open evenings, testing queries, catchment questions, transport queries and individual tours of the school then please contact Rhona Adam - Principal's PA or call 01507 353474
For Sixth Form Admissions then please contact the Sixth Form Team or call 01507 353475
If you have a concern of an academic nature and it has not been resolved by the teacher then you should email the relevant Head of Department from the list below. They are responsible for all aspects of the management of their departments including teaching and learning; marking and assessment and classroom discipline.
For all routine enquries of a teacher or a tutor then please use this email. Teachers are normally engaged from 8:30-4:00 so e mail is the most direct and simplest form of contact. However if you do want to speak to a teacher then please do make this clear so that a mutually convenient time to call can be arranged.
Each Year Group is line managed by a Head of Year. They are ultimately responsible for all matters relating to wider whole school issues relating to serious pastoral concerns, systemic academic underperformance across a range of subjects or serious behavioural concerns. All minor pastoral issues should be referred to the form tutor first.
Academic matters relating to homework, teaching and learning or classroom issues should go to the class teacher or Head of Department and NOT the Head of Year.
If you have a serious complaint that has not been resolved through the normal channels then you should write to the Headmaster - via the Clerk to the Governors - who will conduct an enquiry and write up a formal report of the investigation's findings. Complaints should be in writing and addressed to the Principal and copied to the Chair of Governors at the main school address. If you remain unhappy with the outcome then you may appeal in writing to the Chair of Governors who will review the findings.
The full complaints procedure can be downloaded from the school's policy section.